Shipping policy
Shipping Policy
UK Shipping
All orders are carefully prepared and dispatched from the United Kingdom. Standard delivery takes 4-9 business days, with tracking provided for every order.
We offer free standard shipping on all UK orders.
International Shipping
We're delighted to ship worldwide. International delivery typically takes 7-14 business days depending on your location. Customs duties and taxes may apply and are the responsibility of the recipient.
International shipping rates are calculated at checkout based on your destination and order weight.
Order Processing
Orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order has been dispatched.
Gift-Ready Packaging
Every piece arrives in gift-ready packaging at no additional cost - because the rarest moments in life deserve to shine.
Delivery Issues
If your order hasn't arrived within the expected timeframe, please contact us at [ info@rareshines.com ]. We'll work with you to locate your package or arrange a replacement.